The tried-and-tested services from the 5 best data recovery on the Gold Coast
No one likes it when your devices get damaged or corrupted. It usually means a costly repair or, even worse, salvaging it due to severe damage.
Truthfully, our team has experienced this problem many times. Thankfully, the Gold Coast has a lot of device repair shops willing to take up the task.
Curious? Fear not because we’re breaking down all the top recommended companies for the best data recovery on the Gold Coast.
Whether it’s for an old phone or an IT support commission for a company, the city boasts a wealth of talent and experience to remedy people’s tech problems.
How much does hiring a data recovery service cost on the Gold Coast?
Hiring a data recovery service typically costs as low as $195 on the Gold Coast. More complex data recovery or requests covering multiple devices can increase the total charges to $990.In the case of on-site data recovery (often at home or in the office), clients are charged $150 per hour.
1. Pogo IT Solutions
Location: 26 Beitz Ave, Labrador
Contact: [email protected], +61 431 866 747
Hours: Monday to Friday: 8:00 AM – 5:00 PM
Pogo IT Solutions, also known as Pogo Gold Coast Computer Repairs, stood out among similar businesses in the city for its extensive computer and digital solutions.
The company offers clients an all-in-one package with a wide array of services available. This includes virus removal, data recovery, and laptop repairs.
Clients can also request backup data to prevent similar incidents in the future.
It even provides web design and search engine optimization services for businesses looking to expand their digital presence.
The only downside of Gold Coast Experts’ services is its slow communication and updates through text, calls, and online messages. Several clients reported waiting for days before getting a response over simple repair requests.
This is due to the company’s lack of dedicated staff to its remote customer services. As such, it’s better to go to the repair shop’s office directly to avoid communication issues and further delays.
Effective and efficient fixes
“We have been using Pogo for many years now. Always happy with their service and outcomes. James has even tackled computer problems outside his field and fixed them.”
– Blair Friend, Google Review
Friendly and knowledgeable
“Friendly service, knowledgeable, good pricing. Their expertise in Web design, creating and driving the strong social media presence needed to drive website traffic, ongoing website maintenance, and hosting has gone from strength to strength. A great choice for anyone looking to boost the business profile, small or large.”
– Mel Bougaardt. Google Review
2. mySCREEN
Location: Kiosk 101 – Australia Fair Shopping Centre, 42 Marine Parade, Southport
Contact: [email protected], 1300 992 991
Hours:
- Monday, Tuesday, Wednesday, and Friday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 4:30 PM
- Sunday: 10:30 AM – 3:00 PM
More than just a phone accessory shop, mySCREEN offers people excellent data restoration services at relatively low prices.
We particularly liked the company’s quick restoration services. Customers can leave their devices on mySCREEN and retrieve them in perfect condition two to three days later.
The repair crew is also amazingly adept in repair and restoration. They ensure all pieces and data are restored to their original places.
Oftentimes, they even add extra protections like security system apps to prevent the same issue from occurring.
Its excellent restoration skills also extend to customer service. Based on our interview with its previous customers, mySCREEN’s repair crew is patient and understanding when explaining the device’s issues to clients and the plan to fix them.
Unfortunately, mySCREEN’s data restoration services only have limited coverage. This means the shop doesn’t provide repair and restoration services to older phones and tablets, particularly those released in the 2000s to the early 2010s.
Its services also don’t cover hard drives, laptops, computers, smart TVs, and other electronic devices outside phones and tablets.
Despite a few shortcomings, mySCREEN remains a great option for data restoration on devices common to millions of Australians.
Exceeded all expectations
“I have had the most brilliant experience with My screen. No wonder why you have 14 years of success with your customers.
I highly recommend this business to anyone [who wants] honesty and good old-fashioned great customer service. Honesty is hard to find these days and you, gentlemen, exceeded all my expectations.”
– Colleen Clark, Google Review
Ready to serve at any moment
“I’m not tech savvy but these guys always have my back. [It] doesn’t matter if it’s something so simple or the hardest thing in the world and it’s always done with a smile and makes me laugh now that’s CUSTOMER service.”
– Sue Reid, Google Review
3. NMG Computer & Laptop Repairs, Data Recovery Gold Coast
Location: Reedy Creek, Varsity Lakes
Contact: [email protected], (07) 5559 5400, 0433 256 261
Hours:
- Monday to Thursday: 8:30 AM – 5:30 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday to Sunday: 9:00 AM – 5:00 PM
Specializing in computer and laptop repairs, NMG is on the list for its extensive knowledge of operating systems.
Whether it’s Android or a more niche OS, chief repairman Mitch can easily track the issue and restore any corrupted data within a few days.
We also liked the company’s communication services, as it’s always responsive and provides easy booking access for customers to schedule a device check-up.
That said, the company’s phone and tablet repair services aren’t a slouch either. They can retrieve data from failing or dead devices regardless of age.
While its data restoration service fees are fairly competitive, its consultation charges might surprise customers. Several previous NMG customers we talked to reported being charged over $50 for simple check-ups and diagnosis reports.
Aside from pricing issues, customers won’t find any fault in the company’s excellent data restoration services.
Prompt and always responsive
“I have used this company a few times now. Incredible service!
[They are] always responsive, never have to wait long for bookings, always prompt to attend and such professional staff. [They] explain everything in a way I can understand and give so much information, assurance, and such reasonable prices.”
– Sue Etuale, Google Review
Very experienced and efficient
“Mitch is very experienced and efficient. Turns up on time and communicates the process so well. He has come to the rescue to fix our computer issues [several] times.”
– Danielle Barends, Google Review
4. PCFIXIT Business IT Solutions
Location: Suite 4/25 Township Dr, Burleigh Heads
Contact: [email protected], +61 7 5522 1120
Hours: Monday to Friday: 8:00 AM – 5:00 PM
More than its direct recovery offers, PCFIXIT’s on-site services particularly intrigued us due to potential benefits to business operations dependent on computers and devices.
In fact, this seems to be the company’s specialty. Its IT support system is targeted towards small to medium-sized businesses on the Gold Coast and nearby cities.
Among these support systems is its 24/7 tech support for Windows OS, suitable for Australian-based international companies working through the night.
Clients would also have no issues with service coverage limits, as PCFIXIT extends tech support, including data recovery services, to older computers. This means the company can retrieve data from older devices with ease.
Before contacting PCFIXIT, we advise clients to reach the company via email or phone rather than through Facebook. Several previous customers we interviewed reported delayed and inconsistent communication lines when contacting the company via social media.
Made data recovery look easy
“The team at PCFIXIT Recovery was awesome in helping us recover data from an external wireless hard drive that we were backing up to in our household.
I originally took it to a local firm but they weren’t able to extract anything so I then found Tim and [the] team on my friends’ recommendation and all the great reviews were true.”
– Ritesh Gajbhiye, Google Review
A reliable IT service on the Gold Coast
“I had such a great experience with this company. Anyone looking for affordable computer help should consider going through this company. It is great to know someone so reliable on the Gold Coast who will get the job done [on time].”
– Ruby Hernandez, Google Review
5. ITLAND Gold Coast Data Recovery
Location: 22/8 Corporation Cct, Tweed Heads
Contact: [email protected], (07) 5523 2384
Hours: Monday to Friday: 9:30 AM – 5:30 PM
ITLAND has long been on our watchlist for the best IT service company on the Gold Coast. To see whether the rumors were true, we went undercover and visited the office as customers.
From the start, we were amazed at head repairman Oded’s extensive IT knowledge and customer service skills. He outlined the data recovery process and even broke down the risks so customers wouldn’t have any questions after the consultation.
Best of all, customers won’t need to check up on the shop to see the progress on data recovery, as the company provides direct delivery service.
This ensures the deliverables are transported directly to clients and reduces potential delays due to inspection points and logistics issues common in courier services.
The only downside of ITLAND’s services is its appointment-only policy. Due to the limited appointment schedules, people only have a few chances to be accommodated on time.
Although the company occasionally accepts walk-in requests, it’s better to appoint a schedule to avoid potential conflict.
Customers can also refer to ITLAND’s email, which remains active even during weekends and holidays.
Quick and reliable
“Very good and incredibly quick service. My external hard drive dropped on the floor on a Wednesday evening, I brought it to IT Land on Thursday morning and received a clear email back on Friday morning already.
I was very relieved that they would be able to recover everything, even though this was a case of physical damage. To my surprise, I [picked] it up on Monday already [and] all my data was placed on a new hard drive.
I was also grateful for the email they sent as it showed clear details about the diagnosis process and how they planned [to recover] everything for me. This shows they understand the stress that we can experience when there is a chance of losing a lot of personal and important files.”
– Fabian Zwart, Google Review
Delivered everything brilliantly
“I can’t thank Oded and his team enough for their incredible work. From start to finish, they handled the recovery of our precious wedding videos with care and expertise. I was understandably anxious about the situation, but Oded reassured us and delivered everything brilliantly.”
– Caroline Lins, Google Review