5 Best Employment Agencies on the Gold Coast for Your Career Stepping Stones
Tired of browsing Indeed or LinkedIn for a well-paying job that suits you all day long? We understand how you feel.
While jobs don’t magically appear out of nowhere—at least not that we know of—there’s always someone out there willing to provide their service for this kind of problem.
And there’s no better place to start than in this city in Queensland. To help you bring out your very best, here are some of the employment agencies on the Gold Coast we recommend you try.
How much is the commission rate for hiring an employment agency on the Gold Coast?
Hiring an employment agency on the Gold Coast typically costs around 15% to 20% of the candidate’s prospective yearly salary. Agencies typically require at least one-third of the payment to be paid upfront, while the rest can be settled after being hired.
1. Prestige Employment Solutions
Location: Kay House 35 – 39 Scarborough St Gold Coast Business Hub level 2, Southport
Contact: [email protected], 07 5628 3198
Hours: Monday to Friday: 8:30 AM – 5:00 PM
If there’s one thing that stands out about Prestige Employment Solutions, it’s how incredibly fast the agency is in providing suitable roles for their applicants.
Prestige made the distinction by focusing its networking on local establishments on the Gold Coast and nearby cities. This allows them to offer well-paying positions for adults, students, and people with disabilities.
That said, new applicants might have a harder time scheduling career improvement programs due to the sheer number of requests. Maybe it’s just another testament to how much people trust Prestige’s services.
It’s also amazing how most of their consultants come from the same field of work they are providing advice for. So, you can rest assured that they really know what they’re talking about.
Amazing service
“The company has helped me for the last 2 years getting a job. My career coach has done a lot to help me get a job and I really am grateful to find prestige cause they are incredible.”
– Caiden McGregor, Google Review
Supported me all throughout my journey
“Prestige has helped me with my traineeship and supported me in all areas of work. I have been with the same worker the entire time and they have really taken the time to get to know and understand me. I feel really respected in my journey.”
– Sophie Geddes, Google Review
2. EPIC Assist
Location: Unit 14 Pacific Square, 2532-2540 Gold Coast Hwy, Mermaid Beach
Contact: [email protected], (07) 3857 5085
Hours: Monday to Friday: 9:00 AM – 4:00 PM
Providing a chance for people with disabilities to have well-paying jobs is enough for us to include EPIC Assist in the list.
With over 30 years of experience across East Coast Australia, EPIC Assist has helped hundreds find the right jobs for them through collaboration with the government.
We also liked how the agency has multiple offices on the Gold Coast alone for greater accessibility. Aside from its main Gold Coast office, EPIC Assist also has branch agencies in Helensvale, Nerang, and Southport.
That said, EPIC Assist isn’t without any faults or lacking. We learned from some of their former clients that the company has a longstanding issue with staff training.
Several previous clients we interviewed had complaints against the agency’s consultants. They cited rude behaviors or inconsiderateness of their disabilities.
Many blamed the company’s lack of oversight of their employees as the root cause of this issue.
Moreover, the agency reportedly struggled to provide financial assistance for clients’ work equipment. This forced people to buy the equipment with their own money.
Despite the negatives, which are already rare, EPIC Assist is still worth considering. This is due to their high employment success rates and numerous career opportunities only a few employment agencies can compete with.
Best experience
“From losing my husband this year to reaching absolutely the depths of depression. Trish from EPIC has been with me all the way. She has challenged me to get my nursing degree back and now 7 months I am 1/2 way down to getting to do what I love. That’s nursing. Trish has been a mentor, a friend, and even helped me when Centrelink wanted to cut me off.”
– Rosalie Connell, Google Review
Amazing staff
“I find EPIC Assist has an amazing staff that is friendly and helpful. I love how they offer to help with anything I may require assistance for work and I love how they follow up with their clients while they are working.”
– Tanya Smeath, Google Review
3. APM Employment Services
Location: Part, Level 1/27 Scarborough St, Southport
Contact: [email protected], 1800 276 276
Hours: Monday to Friday: 8:30 AM – 5:00 PM
APM is more than just a simple employment agency. It offers job positions to people with disabilities and health- and workplace-related consultation services.
What’s more, they serve a wide range of Gold Coast’s population with disabilities across various industries in technology, labor works, and local establishments. Plus, they have multiple branch offices in Nerang, Beenleigh, and Coomera.
While some agency staff displayed stellar services, other customers have also reportedly complained about the lack of support from other consultants under the APM wing.
We found several complaints against the agency staff for just trying to reach a “quota” to qualify for government support.
We went incognito to see how much of the rumors were true. All we can say is that the company has changed in many ways since the former clients we talked to hired their services.
First, their top work consultants have been professional and accommodating to our supposed needs and preferences.
The customer service hotline has also been remarkably better than the previous client reviews. The staff were really attentive, supportive, and ready to resolve any client concerns.
Despite the negatives during its early years, APM Management has shown remarkable improvement as proof of why thousands of clients still choose the company each year.
Supportive, patient, and understanding
“The staff (at least my two ladies Priscilla and Lierin) are very helpful and considerate. They care about the person they’re dealing with and consider individual circumstances.”
– Li Sa, Google Review
People-driven outlook
“I also want to say that I have enjoyed the friendly atmosphere of the APM family environment, treating you with respect, especially Lance Muaau, has given me valuable advice and encouragement with the job hunting.”
– Rita Ivosa, Google Review
4. Mylestones – Gold Coast
Location: Level 1AB/34 High St, Southport
Contact: [email protected], 07 5571 0013
Hours: Monday to Friday: 8:30 AM – 4:30 PM
If you’re looking for a more “hands-on” agency, then we can gladly recommend hiring Mylestones services to help you establish your career. With over 40 branch offices in Queensland, they have a lot of connections with local establishments.
This gives way to a stress-free commute and a comfortable salary in one of the highest-paying states in East Coast Australia.
That said, finding a well-paying job through this agency can take quite some time and understandably become more stressful.
We spoke to some of Mylestone’s previous clients and we learned that the company has little to no safety nets in case an application process took too long.
This usually ends with multiple heated calls with the agency until all communications break down.
However, it seems that this is a rare experience. We can confirm that other parts of their services have been excellent.
When we secretly tried their services, the agency’s consultants were really attentive to our needs. They were even quick to find us a nearby workplace with a position competitive to our experiences and salary expectations.
Genuine and caring
“Every day I’m getting closer to my goal more and more. I’m so lucky this time [that] my case is in the right hands [with those] who really care about what I want to achieve.”
– Ryan A, Google Review
Dedicated and understanding
“I would like to thank the team of Mylestones for their professionalism, Understanding, and their dedication. I would also personally like to thank Allen Johnston for believing in me, guiding me, and giving me the great opportunity to believe in myself and have a future full of success, Keep up the great work.”
– Penny Lynam, Google Review
5. Whitefox Recruitment
Location: 35 Scarborough St, Southport
Contact: [email protected], +61 7 5619 7075
Hours: Monday to Friday (except holidays): 9:00 AM – 5:00 PM
An employment agency review article wouldn’t be complete without mentioning one of its biggest contributors in Queensland and East Coast Australia—Whitefox Recruitment.
Established just in 2019, they have amazed us with their innovative approach to the recruitment landscape with their “matchmaker” sorts of capabilities.
It’s really cool how Whitefox not only serves applicants looking for well-paying jobs but also helps employers find the right worker for the position.
Both employers and applicants we interviewed proved Whitefox’s effectiveness with how the agency made the employment process seamless and stress-free.
However, issues and organizational shortcomings became more evident because of the large number of clients they serve.
We received reports of miscommunication issues on the company’s part, especially in settling service fees and a lack of updates in certain positions. This is primarily in local labor works.
While our attempt to commission the agency’s service went smoothly, we can’t dismiss other applicants’ experiences. This is especially considering how large Whitefox’s operation network is.
However, it’s important to note that most people’s experiences were positive.
Wonderful experience
“Their communication was exceptional, they kept me informed every step of the way and were always available to answer my questions. Their professionalism and friendly approach made the entire job interview process smooth and stress-free.”
– Nyssa O’Neill, Google Review
Amazing service
“Amazing service, a very professional agency that will find you a role suited to your skills and experience. Thank you to Luke and the team at white fox for all the efforts that went into finding me a great role.”
– Aaron Williams, Google Review